About US!
hey there!
We’re Lucy and Jacob,
The couple behind the Cleaning Fairy co
With Lucy’s experience in professional cleaning and Jacob’s background in support care, we decided to team up and create something truly meaningful.
For us, cleaning is about creating a calm and comforting space for the people we care for. Whether you’re a busy family, a professional with no spare time, or someone who simply needs an extra set of hands. We are here to help!
We understand that many cleaning services can feel inconsistent or unreliable - but with us, communication, trust, and detail are everything. We pride ourselves on being dependable, clear, and consistent, so you’ll always know exactly what to expect when one of our fairies visits!
Our Values!
cOMPASSION wITHOUT JUDGMENT
We believe every home tells a story. Life can get busy, and sometimes mess happens - and that’s okay! Our fairies never judge and always arrive with kindness and understanding. We clean with care so you can feel supported and comfortable, no matter the starting point.
Service From the Heart
Every clean we do is driven by genuine care. We treat every home as if were our own - thoughtfully, respectfully, and with attention to detail. Our goal is to lift a little weight from your shoulders and create spaces that feel calm and welcoming.
Clear and Caring Communication
From your first enquiry to the final sparkle, we keep things simple and transparent. We listen, share updates and make sure every detail is understood, so you always feel heard and cared for.
Five Fairy-Approved Tricks
1. Fairy Fresh Trick:
Pop a slice of lemon in your bin each week to keep away bad smells.
2. Dusting Magic:
Always start from the top shelves and work your way down!
3. Bathroom Sparkle:
Keep wipes in the bathroom for quick daily touch-ups.
4. QUICK cLEAN hACK:
Set a 10-minute timer and focus on one area-small bursts of cleaning feels less overwhelming!
5. Fairy-Approved air freshener:
Open the windows for 5 minutes a day - it’s the fastest (and free!) way to refresh your home.